
If the VA has denied your disability claim, you are not without options – but you do have a limited time frame. Understanding the VA appeal process is one of the most crucial steps you can take to safeguard your right to benefits.
What Changed Under the Appeals Modernization Act?
In 2017, Congress passed the Veterans Appeals Improvement and Modernization Act (AMA), which went into effect on February 19, 2019. Prior to the AMA, the VA’s appeals process was a single, overburdened system that left many veterans waiting years with little certainty. The new legislation restructured the entire system, providing veterans with three separate review options – each with different procedures, decision makers, and average waiting times.
The Three VA Appeal Lanes and How Long Each Takes
Under 38 U.S.C. § 5104C, veterans have one year from their rating decision date to select a review option. Choosing the right option for your situation can significantly impact how quickly and successfully your appeal is processed.
Supplemental Claim Lane (4–5 Months on Average)
A Supplemental Claim is the right option if you have new and relevant evidence that was not included in your original claim. The VA has a legal obligation to acknowledge receipt of the information within five days and has a duty to assist you in gathering supporting documents, including medical records from VA facilities. This process tends to move quickly and is often the best first step for veterans who have strong new medical evidence, friend statements, or letters from treating doctors.
Higher-Level Review Lane (4–5 Months on Average)
The Higher-Level Review (HLR) asks a senior VA claims adjudicator to review the original decision without any new evidence. The reviewer looks for clear errors of fact or law. Veterans can request an informal phone call to point out procedural mistakes in their original claim. This process works best when the error is procedural or based on facts, rather than requiring additional medical evidence.
Board of Veterans’ Appeals Lane (12–24+ Months)
Appealing to the Board of Veterans’ Appeals (BVA) means having a veteran’s law judge review your case. According to 38 C.F.R. Part 20, veterans who choose this option can select from three options: a direct review without new evidence, submission of additional evidence without a hearing, or an in-person or virtual hearing with a judge.

The hearing option typically has the longest wait, sometimes exceeding two years due to the large number of cases pending at the Board. However, for complicated claims involving serious service-connected conditions, the BVA often provides a more thorough and rigorous review process.
What Happens If the Board Denies Your Claim?
A BVA denial is not the final decision. Veterans can appeal to the U.S. Court of Appeals for Veterans Claims (CAVC), a federal court that reviews if the BVA has made a legal error. This appeal must be filed within 120 days of the BVA’s final decision. After that, further appeals can be made to the US Court of Appeals of the Federal Circuit and, in rare cases, to the U.S. Supreme Court. Each step adds time and complexity to the process, making early and skilled legal representation crucial.
What Causes Delays in VA Appeals?
Even when veterans follow all the procedural rules correctly, appeals can still be delayed. Some common reasons for this include incomplete medical records, missing links between a condition and military service, mistakes in the original decision that were not identified, and a large number of cases in the system.
The VA’s backlog of appeals has historically been in the hundreds of thousands, and without a clear strategy and adequate representation, a legitimate claim can remain unresolved for years.
How QRF Legal Services Helps Veterans Through the Process
At QRF Legal Services, we understand that every situation is unique. Whether you are deciding which appeal lane is right for you, preparing evidence for a supplemental claim, or presenting your case to a veterans’ law judge, our team will provide advocacy, guidance, and commitment that you deserve every step of the way.
QRF Legal Services provides dedicated advocacy for veterans and their families. If you or a loved one need help, please contact us to schedule a consultation.


